MIRS — Manual Image Review System
Most review software is designed by vendors who have never staffed a queue. MIRS was designed by an operator — a team reviewing 15 to 20 million toll images a month that knows exactly which parts of this job break under load, because we hit them every day.
Why it exists
In an otherwise automated toll system, manual image review reads like a permanent drain — an unavoidable consequence of using ALPR at all. Treated that way, it stays expensive forever. Treated as a process with measurable inputs, it gets steadily cheaper and steadily more accurate.
Every agency has its own mix of in-state and out-of-state traffic and its own growing list of specialty plates. Add all-electronic tolling and pay-by-plate, and manual review grows in importance rather than fading away.
MIRS was designed around the things that actually disrupt a review operation: unexpected volume swings, reviewer turnover, training load, inconsistent accuracy, thin performance visibility, and audit trails that fall apart under scrutiny.
The design goal was continuous improvement rather than throughput alone. If you cannot see which reviewer, which queue, which plate type and which gantry are producing your errors, you cannot reduce them — you can only add people.
MIRS makes those things visible by default, to your team as well as ours. An agency running MIRS can tune its own review program instead of accepting whatever accuracy it happens to get.
The application
A transaction carries its full history through every stage — who saw it, what they keyed, what disagreed, who adjudicated and why.
What it gives you
Deployment
The platform and the people are separable. Take both, or take either.
Our platform, our reviewers, your service levels. You receive dispositions, reason codes and reporting, and never operate the system yourself. Where a programme already runs on an agency or integrator platform, our teams work in that system instead — the method does not change.
MIRS delivered as a cloud service for your own reviewers. Useful where you want the tooling and the visibility but intend to keep review in-house.
Deployed within your infrastructure where data residency, network isolation or agency policy requires the system to sit behind your own perimeter.
Our reviewers work in whatever system a programme requires, including an agency’s or integrator’s existing platform. MIRS is what we offer when you want the tooling as well as the people — or when there is no platform in place yet.
Send us a sample file and we will demo MIRS against your transactions rather than a canned data set, then hand back the accuracy report.