Why agencies bring us in
Most vendors in this category will not put a number on their accuracy.
We will, because we measure it every day and hand you the report that proves it. That is the short version. The rest of this page is the long one.
Proven at production volume
Three of the largest tolling programmes in Texas run on our review floors.
Not a pilot and not a proof of concept — production volume, every day, held to contract service levels. We are glad to walk your evaluation team through exactly how those queues are staffed, audited and reported, in whatever detail your process needs.
01 Accuracy you can audit
99.97%+, measured per reviewer, per queue, per day. You get the scorecards, the sampled audit results and the reason-code trending — and you can assign audits against our reviewers yourself, without notice.
02 Certified three times over
MBE and SBE through the North Central Texas Regional Certification Agency, MBE with the City of Houston, and MBE with the National Minority Supplier Development Council. Real participation credit against real DBE, HUB and supplier-diversity goals.
03 Texas on the ground
Leadership, contracting and escalation in Plano and Houston — your state, your time zone, and a named person who can be in your office this week. Where a programme requires onshore review, we stand that capacity up in Texas and write it into the contract.
04 Capacity that flexes
400+ trained reviewers. Weather events, incidents, camera faults and seasonal spikes get absorbed inside the existing agreement, not renegotiated as a change order or explained away in a backlog letter.
05 Double-blind as standard
Not a QA sample taken after the fact. Two independent reads on the jurisdiction and two on the plate, on every transaction, as the normal way we work rather than a premium tier.
06 We build our own tooling
MIRS, our manual image review system, is ours end to end. Our people work in whatever platform your programme runs on — but having built one ourselves means we understand review software as operators, and we can offer it where you need it.
Certifications
Certified where it counts in this market.
Diverse-supplier participation is a scored line item on most agency and prime contracts in our region. These are current and we will provide the certificates with any submission.
How we contract
Three ways to bring us in.
- Prime — direct to your agency. Accutech contracts directly for image review and adjacent back-office scope, and carries the service level itself.
- Subcontract — through your systems integrator. Certified MBE and SBE participation counting toward your DBE, HUB and supplier-diversity goals, on a scope we are already running at volume.
- Staff augmentation — your platform, our people. Reviewers, auditors, supervisors and technical staff embedded in your operation, under your management.
Data residency, access scope, retention and onshore-handling requirements are documented before award. See Security & Privacy for how we handle your data.
Test the accuracy claim.
Send ten thousand images your system coded off. We will review, code and score them at our cost, and show you the report.